No purchases can be completed through this application yet. As a result, it does not currently accept, approve, deny, or process refund requests.
Policy before launch
Before commerce is enabled, Olympus will publish the approved rules for damaged shipments, incorrect items, missing items, sealed-product eligibility, claim windows, replacements, credits, and payment refunds.
Legacy orders
Questions about an order placed through the existing production system must include the order reference and purchasing email. They will be handled through the legacy operating process until migration is complete.
Research-use boundary
Nothing in a refund policy authorizes human or veterinary use. Such use remains outside the intended scope of every catalog product.