Policy

Shipping policy

Catalog-only development phase · Updated July 21, 2026

Shipping is not currently offered through this replacement application. Cart, checkout, orders, and fulfillment remain disabled while payment underwriting and operating procedures are finalized.

Before commerce is enabled

Olympus will publish verified carrier coverage, processing times, temperature-control requirements, address restrictions, insurance terms, and the process for damaged or lost shipments.

No automatic carry-over

Promises shown by the legacy site—including same-day dispatch, two-day delivery, cold-chain specifications, or universal domestic coverage—are not carried into this application without operational evidence and written approval.

Questions

Institutional researchers may contact support for current, manually confirmed logistics information. A support response is informational and does not create an order.